Premium downtown hotel

Address Dubai Mall Hotel

Staycae at Address Dubai Mall Hotel — Luxury stays in Downtown Dubai

Comfortable, flexible holiday homes and hotel rooms steps from Burj Khalifa and Dubai Mall

Featured services

Book your ideal stay

Rooms • Suites • Family Apartments • Flexible stays

4.8★ rating from 5,647 guests

Prime Burj Khalifa location with on-site concierge

Company.

About Staycae

Accommodations

Comfort-forward rooms and serviced stays

Highlights from recent field work and delivery outcomes.

  • 4.8 average guest rating from 5,647 reviews
  • Multiple accommodation types across UAE under Staycae brand
  • Direct online booking via official site

Contact & reservations

Registered address

Al Ohood Street, Sheikh Mohammed bin Rashid Blvd, Burj Khalifa, Downtown Dubai, Dubai, United Arab Emirates

Company email: [email protected]

Open map in Google Maps

Accommodations

Comfort-forward rooms and serviced stays

Products

Signature offerings and core deliverables.

Standard Room image

Standard Room

Hotel room

Comfortable room with king or twin bed, ensuite bathroom, Wi‑Fi, and city view.

  • Complimentary Wi‑Fi
  • Daily housekeeping
  • 24‑hour reception

Sleeps up to 2

Deluxe Room image

Deluxe Room

Hotel room

Larger room with premium amenities, seating area and Burj Khalifa views where available.

  • Enhanced amenities
  • In‑room safe
  • Concierge service

Sleeps up to 3

Family Apartment image

Family Apartment

Serviced apartment

Multi‑room apartment option ideal for families and extended stays with kitchenette and living area.

  • Kitchenette or full kitchen options
  • Living area
  • Flexible check‑in/out on request

Sleeps 4–6

Catalog

Curated categories aligned to market demand.

Flexible Stay Package image

Flexible Stay Package

Offer

Discounted rate for stays 7 nights or longer; personalized housekeeping schedule.

  • Extended-stay rates
  • Custom housekeeping
Romance & Celebration Add‑on image

Romance & Celebration Add‑on

Package

Room decoration, late checkout and special requests for celebrations.

  • Decoration on arrival
  • Late checkout subject to availability

Services

Operational modules shaped around sector needs.

24‑Hour Front Desk & Concierge image

24‑Hour Front Desk & Concierge

Assistance with bookings, local experiences, transport and reservations.

  • Concierge recommendations
  • Transport arrangements
Housekeeping & Laundry image

Housekeeping & Laundry

Daily housekeeping and laundry services available (may incur fees).

  • Daily room service
  • Laundry on request
Airport Transfer & Transport Assistance image

Airport Transfer & Transport Assistance

Assistance arranging airport transfers and local transport.

  • Airport pickup on request
  • Local taxi and limo booking

Operational metrics

Tables and charts derived from available data.

Operational details

Rating 4.8 / 5 (5,647 reviews)
Location Downtown Dubai, adjacent to Dubai Mall and Burj Khalifa
Check‑in / Check‑out Times vary by booking; 24‑hour reception
Nearest airport Dubai International Airport (approx. 15–20 km)

Performance mix

Guest Rating 5

Capabilities

Core capabilities for Address Dubai Mall Hotel.

Room and suite reservations
Family apartments and holiday homes
Concierge and local experience planning
Housekeeping and in-stay support
Corporate and group bookings

Guest satisfaction

Highly rated for location, comfort and service

Guest rating summary image
Guest rating summary Google review
★★★★★

Guests consistently praise location, comfortable rooms and helpful staff.

R ٓ image
R ٓ Google review
★★★★★

I had a truly wonderful stay at Address Dubai Mall. The hotel is absolutely fabulous—beautiful, elegant, and perfectly located. Everything from the ambiance to the comfort exceeded my expectations. A very special thank you to Maria Cenas, who assisted me with such kindness, professionalism, and genuine care. From the moment I arrived, she made me feel warmly welcomed and ensured everything was smooth and pleasant. Her attention to detail and positive energy truly made my stay memorable. Breakfast was delightful, and the overall service was impeccable. I highly recommend this hotel for couples—it’s perfect for honeymoons, birthday celebrations, and any special occasion that deserves to be unforgettable 💗💗🌸 Thank you for a lovely experience 💕✨

Aymen Akdim image
Aymen Akdim Google review
★★★★★

I had a truly exceptional stay at this hotel in Dubai, where I spent one full week, including New Year’s Eve, and the experience exceeded all expectations. The rooms are absolutely beautiful, combining comfort, elegance, and high-end design, making the stay both relaxing and refined. The location is outstanding, right in the heart of Downtown Dubai, which makes everything easily accessible. The level of service is remarkable, with special recognition to RAJNITH, who took exceptional care of us throughout our stay. His professionalism, attention to detail, and genuine hospitality truly elevated our experience. The breakfast is of the highest standard, offering excellent quality and variety, and perfectly reflecting the hotel’s premium positioning. Overall, this was a flawless stay from start to finish. A luxurious experience that I would highly recommend, and one I would gladly repeat.

Shelly Gupta image
Shelly Gupta Google review - 2026-2-28
★★★★★

Address fountain view , This is an amazing property with such a polite staff and amazing hospitality. The views are breathtaking towards the Burj Khalif-a. The pool view is speechless The moment I entered inside my room I felt incredibly happy to see the exact view of Burj Khalifa right from my room window . The staff especially Kamran was very helpful and hardworking taking care of the clients . Thanks address! Love to stay here Super happy

Sahar Rakin image
Sahar Rakin Google review
★★★★★

I had an absolutely wonderful stay at The Address! From the moment I arrived, the experience was seamless. Khalifa and Laila at the reception were incredibly kind, welcoming, and made the check-in process effortless. Yehia, Nir, and all the gentlemen at valet were outstanding — friendly, professional, and always attentive. They truly made the valet and concierge experience smooth and stress-free. Exceptional service all around. I can’t recommend this hotel enough and would gladly stay here again!

Marina Tokhunts image
Marina Tokhunts Google review
★★★★★

I’m happy with service about the hotel. Everything is good as well as the food. Room is clean . They prepare birthday for me . Special mention to Ms. Maria Cenas she is always checking with us if everything is alright with our stay and in breakfast at Solara. Thank you Maria for your great hospitality 💜💜💜

Joy Corey image
Joy Corey Google review
★★★★★

My kids and I had a great experience thanks to Joe, the lifeguard at The Address-Dubai Mall. He was extremely professional, attentive, and very kind to my children.He did an outstanding job ensuring the safety of my kids and everyone around the pool area It’s reassuring to see someone who takes safety so seriously while still being friendly and approachable. Thank you Joe for doing such an amazing job.I will definitely be coming back with my friends and family to celebrate our holidays here at The Adress Dubai Mall. Great service to you Joe

irshad chef image
irshad chef Google review
★★★★★

I would like to share a special thank you to Lilla for her outstanding service. She was extremely friendly, professional, and always ready to help with a smile. She made us feel very welcome and went above and beyond to make sure everything was perfect during our visit. Her positive attitude and attention to detail truly made a difference in our experience. Because of Lilla, our trip was even more enjoyable. Thank you, Lilla, for your kindness and excellent service — we really appreciate it!

Contact & reservations

Connect with Address Dubai Mall Hotel

Reserve a room or request availability via phone or email

Messages will be sent to the company email [email protected].